Mike Svatek

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George Orwell didn't specifically mention enterprise search in his visionary book 1984, but he made a statement that still resonates today. When it comes to relevant search query results, "it's not about the statistics." Sanity comes from the human element. Until recently, this concept was mostly ignored by enterprise search solutions. Instead, search was based on text-matching algorithms and models that methodically sifted through link structures or categorization schemes. After analysis and compilation, a surge of search results (all quantifiably correct) were released. While a statistician might be impressed by the outcome, the user who initiated the search simply drowned in a sea of homogenous data. The question became, "Is it possible to produce a set of meaningful search results that will help people, rather than inundate them?" In response, enterprise search... (more)